Warranty Information

Accident Protection Plan

Protection plans take over where manufacturers’ warranties leave off so you can enjoy your new furniture worry-free and make the most of your investment!

How does it work?

What would you pay for peace of mind? These protection plans warranty your purchase from stains, accidental damage and everyday wear and tear for the life of the plan. Have an issue? Contact the plan provider and they will coordinate the cleaning, repair or replacement of your furniture.

What do I do?

If a problem should arise which you feel is covered by your warranty, contact the Royal Heritage Home Furnishings® authorized retailer from whom you purchased your furniture. The original bill of sale and the product number are necessary for the fulfillment of the warranty. Please make sure any claim for warranty service is accompanied by the necessary information to satisfy the warranty requirements. If necessary, the retailer will contact Royal Heritage Home Furnishings® to establish service. If the problem can be easily corrected, Royal Heritage Home Furnishings® will authorize the retailer to make those repairs. Royal Heritage Home Furnishings® reserves the right to require defective parts be returned upon request.

Royal Heritage Home Furnishings® is not responsible for scheduling or the cost of transporting your furniture from your home to the retailer or from the retailer to your home. You must make those arrangements with the retailer. If you or the retailer have moved and you need service, contact Royal Heritage Home Furnishings® in writing.

Royal Heritage Home Furnishings®
Warranty and Retailer Information
Customer Service
4660 Kenny Road, Suite C
Columbus, OH 43220
warranty@royalheritagefurniture.com

View the Royal Heritage Home Furnishings® Warranty for Bedroom, Dining Room and Occasional Furniture